مؤلفه‌های بازاریابی تأثیرگذار بر تصویر از مقصد گردشگری (مطالعه موردی: گردشگران گنبد سلطانیه، استان زنجان)

نوع مقاله : مقاله پژوهشی

نویسندگان

دانشگاه زنجان

10.22080/tmhr.2024.26947.1010

چکیده

زمینه و هدف: بــرای اطمینــان از رضایــت گردشـگران و چگونگـی تمایـات رفتـاری بعـدی آنهـا، نیـاز اسـت تصویـر مقصـد پــس از بازدیــد به منزله تســریع کننده ای بــرای بازاریابــی مقصــد ارائــه شــود. شهر سلطانیه، ازلحاظ گردشگری دارای توانهای مناسب تاریخی، طبیعی و فرهنگی است که تاکنون آن چنانکه باید و شاید از و آن در جهت شناسایی توانشان و همچنین در جذب جهانگردان و ایرانگردان موردتوجه قرار نگرفته است.
روش شناسی: پژوهش حاضر، بـا هـدف بررسـی شناخت تصویر از مقصد گردشگران از گنبد سلطانیه،شناخت رابطه بین بازاریابی و تصویر از مقصد گردشگران ورودی به گنبد سلطانیه و همچنین ارائه پیشنهاداتی جهت ارتقای تصویر از مقصد گردشگران ورودی به گنبد سلطانیه است. جامعه آماری تحقیق حاضر گردشگران بازدید کننده از گنبد سلطانیه می باشد، با توجه به مشخص نبودن تعداد گردشگران از فرمول کوکران نامتناهی جهت مشخص شدن تعداد نمونه استفاده شد و تعداد نمونه لازم ۳۸۴ بدست آمد، جهت تکمیل پرسشنامه نیز از روش تصادفی ساده استفاده شد. روش گردآوری اطلاعات به صورت کتابخانه ای و میدانی (پرسشنانه) و جهت تجزیه و تحلیل داده ها نیز از آمار توصیفی،و استنباطی (آزمون تی تک نمونه ای ،آزمون فریدمن ،آزمون فریدمن آزمون و معادلات ساختاری) استفاده شد.
یافته‌ها: میانگین عددی نشان می دهد، بالاترین میانگین عددی مربوط به بعد جاذبه با امتیاز 3.27و کمترین نیز مربوط به بعد سرویس با امتیاز 2.43 می باشد. در ادامه تحلیل نتایج آزمون تی تک نمونه ای نشان می دهد، براساس آماره تی مورد آزمون و براساس مطلوبیت عددی که برابر با 3 می باشد تمامی ابعاد تصویر از مقصد غیر از بعد جاذبه و محیط منفی ارزیابی می شود.

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